http://www.highspeedexperts.com High Speed Internet News, Reviews, and Information Mon, 21 Jun 2010 08:55:14 -0400 http://wordpress.org/?v=2.8.6 hourly 1 http://www.highspeedexperts.com/internet-services/cable/cox-communications/comment-page-1/#comment-377 J. Carol Winn Thu, 01 Apr 2010 04:17:56 +0000 http://www.highspeedexperts.com/?page_id=115#comment-377 I have spent over three hours today trying to reach technical support for my Cox cable tv which has had no sound for 12 hours. The phone message states that if the sound is out to use the Cox automated trouble shooter to send a corrective signal to my box but no one says how to access this. Tried web search and google, nothing listed. Called technical support for my computer which also had problems and had that service person transfer me twice to cable support. Was disconnected or got the same "your call will be answered in the order received". I am not a happy customer! I have spent over three hours today trying to reach technical support for my Cox cable tv which has had no sound for 12 hours. The phone message states that if the sound is out to use the Cox automated trouble shooter to send a corrective signal to my box but no one says how to access this. Tried web search and google, nothing listed. Called technical support for my computer which also had problems and had that service person transfer me twice to cable support. Was disconnected or got the same “your call will be answered in the order received”. I am not a happy customer!

]]> http://www.highspeedexperts.com/internet-services/cable/cox-communications/comment-page-1/#comment-261 Le Walker Sun, 17 Jan 2010 10:32:05 +0000 http://www.highspeedexperts.com/?page_id=115#comment-261 Cox basic only offers 20 channels. The Internet service is great. But the basic package don't even offer abc cbs and nbc. Cox basic only offers 20 channels. The Internet service is great. But the basic package don’t even offer abc cbs and nbc.

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