Customers of Verizon FiOS are no stranger to new features and surprises. The best way to receive those updates is to subscribe to all three types of services offered by the Verizon FiOS plans: digital cable, broadband data access, and digital telephone.
The newest feature to be added to the Verizon FiOS services is called the On-Screen Caller ID. The On-Screen Caller ID allows users to see the incoming Caller ID information in the corner of their screen, which can be very useful for consumers that are hard of hearing or have turned the phone off to allow others to sleep undisturbed. There may be dozens of other potential applications for Verizon’s FiOS TV On-Screen Caller ID, but Verizon did not just stop when they figured out a way to present the Caller ID information on screen, their engineers took On-Screen Caller ID to a whole new level.
Smooth Integration:
Verizon takes the integration of Caller ID a massive step further by offering viewers the opportunity to pause what they are watching with a single click, or allow the call to go directly to their voice mail. This well conceived and executed version of on-screen Caller ID is perfect for ensuring that shows, movies, on-demand features, and sporting events are not missed. It does not matter if the programs are live events or not, the integrated DVR-features of FiOS start with a single click whenever an incoming call is detected. These programs are the reason why people subscribe to digital cable packages and pay monthly fees, and thus the integration of Caller-ID/pause controls makes perfect sense. In fact, it makes so much sense that chances are good that the competition will soon be following in Verizon’s footsteps.
A Value Added Service:
Easily the best part of the Verizon FiOS TV On-Screen Caller ID is the fact that it is simply included in relevant packages, though it has yet to see deployment to all FiOS markets. Roll out of On-Screen Caller ID may happen in stages, but it is a very welcome relief for those that receive it. This is doubly true when they look at their monthly service bill and discover no additional fees to cope with. Besides just being a feature, Verizon FiOS TV On-Screen Caller ID can also be considered a relationship saver. No more wondering why the other party was so terse and short on the phone, only to later discover that they were busy watching a sporting event or wanted to get back to their television show badly enough to be short on the phone. In this sense, it could be said the Verizon FiOS TV On-Screen Caller ID feature not only ensures that programs can be watched whenever one wants, but it also gives the freedom to enjoy interpersonal time or business conversations without that nagging fear that something will be missed.
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